Manager News
RESTAURANT MANAGER Interview Questions And Answers (Become A Restaurant Manager)
Download Richard’s answers to your Restaurant manager interview:
https://passmyinterview.com/restaurant-manager-interview/
Richard McMunn is a UK leading interview expert and he has been helping people to pass their interviews for over 20 years. In this interview training tutorial, Richard will teach you how to pass a Restaurant Manager interview.
This video is suitable for any manager interview with any worldwide restaurant, including Tim Horton’s, TGi Friday’s Pizza Express, Hotels, McDonald’s, Burger King, Gourmet Burger Kitchen, Harvester, Roadchef, Bill’s etc.
SKILLS AND QUALITIES NEEDED TO BECOME A RESTAURANT MANAGER
– Deliver outstanding customer service, and ensure all staff do the same;
– Ensure there are sufficient waiting staff and chefs on duty to cover each shift;
– Adhere to relevant food and safety rules and regulations;
– Respond to customer complaints effectively;
– Seek to increase restaurant sales year on year.
RESTAURANT MANAGER INTERVIEW QUESTIONS AND ANSWERS
Q. Tell me about yourself and why you want to become a Restaurant Manager?
Q. Why have you applied to our company to become a Restaurant Manager?
Q. What skills and qualities do you possess that you think will assist you in your duties as a Restaurant Manager?
Q. As our Restaurant Manager, what would you do to ensure sales increased year on year?
Q. Describe the steps you would go through when dealing with a customer complaint?
Connect with Richard McMunn on LinkedIn.com at:
https://www.linkedin.com/in/richard-mcmunn-coach/
#restaurantmanager #interviews
Download the full set of Restaurant Manager interview questions and answers and PASS your interview!
https://passmyinterview.com/restaurant-manager-interview/
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TOP 3 PSYCHOLOGY TRICKS TO PASS YOUR INTERVIEW! 🧠💼
Want to stand out instantly in your interview? Use these 3 powerful psychology tricks:
1️⃣ Say their name
“I want to work for [COMPANY NAME] because your values align with mine.”
👉 Shows genuine interest.
2️⃣ Mirror the job description
“I’m a proactive problem solver who takes ownership.”
👉 Proves you’re exactly what they want.
3️⃣ Show commercial awareness
“I understand I must give you a strong return on my salary.”
👉 Think like a business, not just a candidate.
🔥 Use these and you’ll instantly sound more confident, credible, and hireable.
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Manager News
HOW TO SPEAK LIKE A PROFESSIONAL AT WORK! (Get Taken Seriously) ENGLISH COMMUNICATION SKILLS!
HOW TO SPEAK LIKE A PROFESSIONAL AT WORK! (Get Taken Seriously) ENGLISH COMMUNICATION SKILLS! Get my 50 RULES TO SPEAK LIKE A PRO! https://passmyinterview.com/speak-like-a-pro-in-any-situation/ #communicationskills #englishspeaking #speakenglish #publicspeaking #presentationskills
Let me ask you a quick question… if I told you that by the end of this lesson, your English speaking and communication skills will have improved significantly… would you keep watching? If the answer is yes, don’t go anywhere.
I am going to teach you, in 5 easy-to-follow rules, how to speak like a professional at work or in any conversation. Write these 5 rules down and start practising them in everyday conversations. Here we go.
HOW TO SPEAK ENGLISH CONFIDENTLY AND FLUENTLY!
RULE NUMBER 1 – Eye contact. 00:38
Whenever you communicate with anyone in any situation, you must maintain good eye contact. Good eye contact shows confidence – the person, or persons you are communicating with, will take you seriously if you hold good eye contact. But what if you struggle with direct eye contact? Here’s what to do…
1. The bridge of the nose (TOP CHOICE)
👉 This is the best technique. From the other person’s perspective, it looks exactly like eye contact.
2. Between the eyebrows
👉 Very natural-looking and avoids the intensity of direct eye contact.
3. The forehead (just above the eyes)
👉 Subtle and still gives the impression you’re focused on them.
RULE NUMBER 2 – Learn the power of the PAUSE. 01:32
What do I mean? When someone asks you a question at work, or before you speak in any workplace conversation or meeting, I recommend you pause for a second or two. There are 3 benefits to using a pause before you speak. Here they are:
1. You sound More Confident & In Control
2. You Give Better Responses or Answers in any Conversation.
3. You Increase Impact & Presence
When you pause, it makes your words feel more important and deliberate.
RULE NUMBER 3 – Avoid Filler Words! 02:41
Have you ever listened to someone who constantly uses filler words? Filler words are very distracting, and they show a lack of confidence and authority when communicating.
Filler words include:
Erm…
Basically…
Like…
You know…
Instead of using filler words, simply pause before you speak.
RULE NUMBER 4 – Communicate In Numbers 03:10
This is a brilliant way to develop strong communication skills. Have you noticed that I always use numbers when communicating in my YouTube lessons? For example, I might say:
• In this lesson, I will teach you 3 things…
• Tip number 1…
• There are 5 rules to communicating like a professional.
When you use numbers during conversations, it demonstrates good structured communication, but it also creates intrigue, anticipation, and the person you are speaking to can absorb your information more easily.
RULE NUMBER 5 – Listen More Than You Speak! 04:54
There’s a powerful saying…
“The smartest person in the room is the one who speaks last.”
The reason is simple — when you listen more than you speak, you give yourself time to gather valuable information, understand different viewpoints, and respond with clarity and control.
It also shows confidence. You’re not reacting — you’re thinking. Whenever possible, be the last person to speak… because that’s when you add the most value.
HOW TO SPEAK ENGLISH CONFIDENTLY AND FLUENTLY IN AN INTERVIEW https://youtu.be/w28JEwRwE7E?si=jPyeHwFZHpK5_gOl
JOB INTERVIEW QUESTIONS & ANSWERS! https://youtu.be/fr-mwiyhZAo?si=VvjhmYAUWx95Fed9
GET MY 50 RULES FOR SPEAKING LIKE A PRO!
https://passmyinterview.com/speak-like-a-pro-in-any-situation/
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JOB INTERVIEW CONVERSATION IN ENGLISH | INTERVIEW QUESTIONS & ANSWERS!
Want to PASS your interview and speak confidently in English? In this video, I walk you through a realistic job interview conversation in English, including top-scoring answers to the most common interview questions!
This step-by-step walkthrough will help you understand what to say, how to say it, and how to impress the hiring manager with confident, professional answers.
🎯 IN THIS VIDEO, YOU WILL LEARN HOW TO ANSWER:
✔ Tell me about yourself / Introduce yourself
✔ Why do you want this job?
✔ What are your strengths?
✔ Tell me about a time you worked on a team
✔ What is your biggest weakness?
✔ How would you handle conflict with a co-worker?
✔ Where do you see yourself in five years?
✔ What are your salary expectations?
✔ Why should we hire you?
✔ Do you have any questions for us?
🔥 5 QUICK TIPS TO PREPARE FOR YOUR INTERVIEW:
TIP 1 – Research the company thoroughly
Learn their values, mission, and recent success so you can tailor your answers.
TIP 2 – Practice your answers out loud
Confidence comes from repetition—don’t just read, SPEAK your answers.
TIP 3 – Use proven structures (STAR, SEAT, etc.) https://youtu.be/uQEuo7woEEk?si=9hWyXOQTHjQWud_d
Structured answers sound clear, professional, and easy to follow.
TIP 4 – Prepare real examples
Hiring managers love evidence—use specific situations to back up your claims.
TIP 5 – Plan your closing statement https://youtu.be/1W8pZu1JnH0?si=rp9CAKnN2L0SsDRT
Finish strong by summarising why you are the perfect candidate.
Before the interview starts 00:53
Tell me about yourself / introduce yourself 01:38
Why do you want this job? 04:00
What are your strengths? 05:35
Tell me about a time you worked on a team. 07:08
What is your biggest weakness? 09:28
How would you handle a conflict with a co-worker? 11:09
Where do you see yourself in five years? 12:35
What are your salary expectations? 14:00
Why should we hire you? 15:32
Do you have any questions? 17:04
MORE GREAT JOB INTERVIEW TRAINING VIDEOS
How to answer: Tell Me About Yourself! https://youtu.be/W2_08tLMmyI?si=QPoXdB5JWKQleYrs
Top 21 Job Interview Questions and Answers https://youtu.be/fr-mwiyhZAo?si=N6Pl_aBKXsR3L16c
7 THINGS TO NEVER SAY IN AN INTERVIEW: https://youtu.be/O91PhalaU6Y?si=4GD61r6GHEVhiwvU
FREE JOB INTERVIEW TRAINING COURSE: https://www.how2become.com/free-online-interview-training-course/
LAST MINUTE INTERVIEW PREP https://youtu.be/4wBy58qk7Bg?si=dxet-tZlvoOtjABK
CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
https://www.linkedin.com/in/richard-mcmunn-coach/
*** DOWNLOAD MY JOB INTERVIEW PACK ***
https://passmyinterview.com/job-interview-preparation-pack/
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Manager News
HOW TO ANSWER “What Are Your Salary Expectations?” (3 Powerful Answers) PASS YOUR INTERVIEW!
HOW TO ANSWER: What Are Your Salary Expectations? (3 Powerful Answers) PASS YOUR INTERVIEW! Get tailored answers to common interview questions: https://passmyinterview.com/ultimate-tailored-job-interview-qa-package/
#jobinterview #interviewquestions #interviewtips #salary
One of the toughest questions to answer in any job interview is, what are your salary expectations? Discussing salary can be awkward, but it doesn’t have to be! In this quick training lesson, I am going to reveal the number 1 best way to get the salary you deserve.
There are 2 reasons why the hiring manager will ask you the question, what are your salary expectations?
Reason number one is that they want to hire someone who fits in with their budget – the hiring manager will already know the salary they are prepared to pay for the right candidate. Soon, I will tell you how you can find out what the hiring manager is prepared to pay.
And reason number two why they will ask the question, “What are your salary expectations?”, is because they want to find out if you know your worth. Anyone can say in a job interview, “I want a salary of $70,000”, but you will never get that salary unless you explain why you are worth that amount.
That is why there are 3 things you must say in your answer to get the highest salary. Let me tell you what they are… write these down:
1. Tell the hiring manager you have RESEARCHED THE SALARY RANGE for your role and industry. This tells them you know what the going rate is for someone in this position. Their budget will fall within that salary range. You can find out the salary range for any role and industry on the website GlassDoor.com or by asking ChatGPT.
2. Tell the hiring manager what your desired salary is. My advice is to ask for a salary slightly below the higher end of the salary range. For example, if the range were $55,000 and $64,000, I would ask for $63,000.
#3. Tell the hiring manager WHY you are worth your desired salary – this is important. You can mention any of these 4 things to prove your worth:
(1) Previous strong work performance that impacted your employer positively.
“In my previous role, I worked on a team that secured a lucrative sales contract for our employer.”
(2) Ideas you put forward in previous roles that resulted in revenue growth.
“In my last role, I suggested upsell opportunities that increased the average sales transaction by 18%.
(3) Examples of going above and beyond to help your employer.
“In my last role, I stayed behind late after work when needed to support business operations, and I volunteered to help train new co-workers.”
(4) Unique or in-demand skills, certification or experience that make you valuable.
“I bring technical certifications and expertise that will help the business increase market share.”
OK, let me now give you the first of my 3 recommended answers to the question, WHAT ARE YOUR SALARY EXPECTATIONS? I will show you how to answer the question in a real interview. Tell me in the comments which answer option, 1, 2 or 3, you think is the strongest. Here’s answer option number 1.
ANSWER OPTION 1 05:32
The second method involves not asking for a specific salary until you are offered the job. This is a psychological trick that tells the hiring manager you are value-focused as opposed to money-focused. This is a smart method to consider using, and it is perfect for those candidates who do not feel confident asking for a specific salary. Here’s the answer in a real interview:
ANSWER OPTION 2 06:45
The 3rd option is to put the onus on the hiring manager to disclose the salary range they have set for the role. Again, this tells them that your focus is on adding value first, as opposed to having a set salary amount you would be prepared to work for!
ANSWER OPTION 3 07:49
I WILL WRITE YOUR ANSWERS! 08:50
MORE GREAT JOB INTERVIEW TRAINING VIDEOS
How to answer: Tell Me About Yourself! https://youtu.be/W2_08tLMmyI?si=QPoXdB5JWKQleYrs
Top 21 Job Interview Questions and Answers https://youtu.be/fr-mwiyhZAo?si=N6Pl_aBKXsR3L16c
7 THINGS TO NEVER SAY IN AN INTERVIEW: https://youtu.be/O91PhalaU6Y?si=4GD61r6GHEVhiwvU
FREE JOB INTERVIEW TRAINING COURSE: https://www.how2become.com/free-online-interview-training-course/
LAST MINUTE INTERVIEW PREP https://youtu.be/4wBy58qk7Bg?si=dxet-tZlvoOtjABK
🚨 *** Want me to write your interview answers for you? ***
Get my tailored, done-for-you interview answer service here:
👉 https://passmyinterview.com/ultimate-tailored-job-interview-qa-package/
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Manager News
5 GOLDEN RULES TO SPEAK LIKE A PRO! (Instantly Improve Communication!) #communicationskills
5 GOLDEN RULES TO SPEAK LIKE A PRO! (Instantly Improve Communication!) #communicationskills #jobinterview #speakconfidentenglish #publicspeaking
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@CareerVidz
March 12, 2024 at 5:08 pm
Download my RESTAURANT MANAGER Interview Questions and Answers guide >>> https://passmyinterview.com/restaurant-manager-interview/
@Lee-hi2si
March 12, 2024 at 5:08 pm
I literally watched this video over 10 times yesterday, and it gave me so much confidence when l was practising that l went to the interview so well prepared and l got the job there and then! Thank you so much!
@MAVERICK_098
March 12, 2024 at 5:08 pm
After 4 minutes my interview start online 🙂 cheers
@premtamang8380
March 12, 2024 at 5:08 pm
This is really great, it will help me for next week's interview,
I just would like to say Thank you sir. You're the best
@michaelbrown8289
March 12, 2024 at 5:08 pm
I always fumble up on P&L questions. It's like they're asking me to recreate a manager meeting and go over previous earnings with them.
@TheRealKCKay
March 12, 2024 at 5:08 pm
I just wanted to pop in and say I binged a few of your videos and took extensive notes and the hiring manager did actually ask some these questions! Anyway, I ACED my restaurant manager interview and have been passed on to the 2nd interview for a higher position! 😮🎉 I plan to keep watching and taking notes until the end of this interview process and hopefully I land the job! Thanks for your content! ❤
@mustafadhaybi8360
March 12, 2024 at 5:08 pm
Professional ♥️
@neerajmehta5783
March 12, 2024 at 5:08 pm
Great 👍
@nikkhielsingh3927
March 12, 2024 at 5:08 pm
Hi Richard..please don't forget to help me for my upcoming Beverage Server position Interview…
@nikkhielsingh3927
March 12, 2024 at 5:08 pm
Hi Richard….firstly I must say that you are the best!!!! I landed my first cruise ship job after watching your channel, learning and researching about you, about your interviews, and how you go about teaching us is just amazing and awesome, and also watching your YouTube chanel constantly and just learning how you teach and inspire me has also taught me to teach people who have no internet access in rural areas who need help and who want to learn….I do however appreciate everything that you're doing and trying to help us….however…I have apllied for a new job recently with another Cruise line…just to challenge my experience and knowledge in the food and beverage industry for a Beverage Server position..I applied for this already…and I was successful..and been invited for an interview coming up in the following week….I would like to know if you can please help me for this interview for a Beverage Server position…please help Richard. Thanks.
@ntombetembanomnganga5586
March 12, 2024 at 5:08 pm
Kfc restaurant manager position, my interview Friday
@ratheeshmaniyan845
March 12, 2024 at 5:08 pm
watched many Indian YouTubers regarding interview
You are the best in the world god bless you
@ratheeshmaniyan845
March 12, 2024 at 5:08 pm
You are my hero man
Becoz of you I got the job in Italy
Thank you so much
@owesmirza6618
March 12, 2024 at 5:08 pm
Thanks for playing a important part in my selection.
@samtujantheng9401
March 12, 2024 at 5:08 pm
Hi❤ Thank very much
@paydasheenajean
March 12, 2024 at 5:08 pm
I'm still 16 so I'm bit advance to learn about this, I really want to be a manager in cafe when I grow up, I'm happy to learn from you sir… Thanks a lot ★★★★★
@marcopolosebastian
March 12, 2024 at 5:08 pm
Hi, great answers to most of the questions, however, I wouldn’t be convinced to your Year on year sales increasing strategy. I’m a restaurant manager too and it’s a lot more different approach.
@balkissuleiman4278
March 12, 2024 at 5:08 pm
Thx alot for ideas. I hv submitted my CV this morning n hoping for an interview. That's why am preparing myself n thx to u. May God bless u for helping without chargers😘
@romanpearce3287
March 12, 2024 at 5:08 pm
Iam from Indonesia want to say thank you so much. Your video very help me when i went interview. I success interview yesterday 🔥🔥
@ntombetembanomnganga5586
March 12, 2024 at 5:08 pm
Kfc restaurant manager position
@antonioquinonez3397
March 12, 2024 at 5:08 pm
Can you give me Advice for a Wing Stop assistant manager position? Please and thank you.
@ntombetembanomnganga5586
March 12, 2024 at 5:08 pm
Nando's assistant restaurant manager position
@thirtysomethingmedia8118
March 12, 2024 at 5:08 pm
This was very generic. I don't feel like you have ever worked in a restaurant or know much about the industry. What you gave us here is a lot of word salad and none of the answers to the tough questions I've got in interviews in my many years in restaurant management. You are a grifter. Time is money. You have wasted my time and therefore my money. Please just go make self help videos for people who want to "feel good" about themselves and stop trying to "help" people with their careers for clicks.
@user-zs7kx7yt4e
March 12, 2024 at 5:08 pm
نتمنى ترجمته للعربي وشكرا لك
@birnepal2768
March 12, 2024 at 5:08 pm
Very good
@Zahra2008.
March 12, 2024 at 5:08 pm
Wonderful 👍👍✌
@tiagotavares1059
March 12, 2024 at 5:08 pm
I'm sorry, but I feel like so much of this is just plain wrong…
For starters, the 1st questions isn't answered to the fullest… I mean, nowadays the employer wants to have an idea of who we are as a person and by answering like you did, it seems to me that you'd just be focusing on one thing. It's not a sales pitch, they're asking "who are you and what drives you to become a restaurant manager" and not "what set of skills do you have that will help ensure your success as a restaurant manager"…
Answering in such a fashion would only make you look cocky and arrogant.
Also the fallowing answer isn't that good either, I mean, c'mon – employers aren't stupid! Rear-licking won't do you any good! Be honest while answering questions. It's your point of view they want to hear, not what you think they want to hear! If the restaurant isn't doing great and you answer that "oh I want to work here because your restaurant is so great", it'll only show how much you lack of clear vision and competence. Whereas if you answer "I want to work here because I believe I'd be able to lend a strong hand with …" then you'd score some major points.
Don't get me wrong, of course you always manage to bring in the restaurant into the conversation by comparison and mentioning projects or a vision to face the actual challenges, but no place is perfect, so no need to put it on a pedestal.
The 3rd answer is much much better! Way to make it even better is to exemplify – how do those theoretical skills apply when on the job. Use a situation you've encountered by the past to make the person on the other end understand that you're not just all talk.
4th answer is indeed an amazing answer! I'd just add that I'd be present as much as possible in order to ensure the standards and trainings I set are indeed followed and also in order to give the example and to lead and motivate my team to always go further and beyond the guest's expectations (e.g. 1+1=3 – if a guest asks for a pen and paper, not only would I comply but I'd also go the extra mile and present him a glass of water).
5th answer is also very good – the main thing is to keep the guest happy, wether they're right or not. There's a simple anagram to help with that: LEARN – Listen, Emphasize, Apologize, React, Notify. Listen carefully, mind the non-verbal language (body posture), emphasize the guest's concern in order to show you relate and therefore understand, apologize as many times the guests only want to make sure you do better and saying you're sorry already makes up for much of it, react to the guests concerns by responding with proper action, and finally notify the guest with the solution and which a time stamp for executing it (e.g. I've seen your steak back to the kitchen and you'll have it at the wished temperature in 5 minutes).
When applying for such a position, make sure you know what are the challenges you'll be facing at the company and the particular set of skills you'll need to ensure you're successful – it's less rather about what the company currently is but more about who you are and where you'll take it.
@AudreysKitchen
March 12, 2024 at 5:08 pm
I love how direct and to the point this content is. It's so on-the-nose, which is refreshing, and the information itself is fantastic.
@AudreysKitchen
March 12, 2024 at 5:08 pm
I'm cramming for an interview tomorrow. This is so helpful! I know I've got the skills and the work ethic for it, but I've never been in the management world and want to make the move.
@ebipbop
March 12, 2024 at 5:08 pm
Thank you so much I've an interview tomorrow! Wish me luck 😉
@subnrana9930
March 12, 2024 at 5:08 pm
God blessed
@nonanif8833
March 12, 2024 at 5:08 pm
Wow I found you here and I am preparing for Interview today …Wish me luck
@tapeloleratosiwelela9459
March 12, 2024 at 5:08 pm
Hie helpful
@faithvillanis323
March 12, 2024 at 5:08 pm
I had an interview and took all of you advice im nervous 🙁 hopefully i get the job.
@bartenderzzz
March 12, 2024 at 5:08 pm
Thank you so much for taking the time to break this down. NYC LUV 🙏🙏
@athenamedios6223
March 12, 2024 at 5:08 pm
Wonderful explanations . Thanks
@sukh9986
March 12, 2024 at 5:08 pm
I need your help because of interview
@sukhwinderkaur2626
March 12, 2024 at 5:08 pm
Hi Richard,
I applied for my skill assessment in cafe manager but i am worried about the interview questions. Could you please help me to pass the interview because i already got two times my negative outcome in interview.